Policies and Procedures

Maintaining a great relationship with our customers is the most important thing we do.

Verio wants its customers to be fully informed of their rights and obligations in connection with their use of the Internet, as well as Verio’s rights and obligations as a provider of Internet services.

Therefore, Verio values knowing that our customers understand our various policies and procedures.

Please review the sections below.

Acceptable Use Policy

Supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing Verio's services.

Privacy Policy

Outlines Verio’s policy related to privacy and issues around data security, use of customer information, opportunity to op-out and disclosure of customer information.

Copyright Infringement

Information regarding both notice and the specific procedure to make claim of copyright infringement by Verio.

Parental Control

Links to vendors who provide parental control software.

IP Address Public Policy

Outlines Verio’s goals, guidelines and procedures for the loan of IP addresses to its customers.

Service Level Agreements

Reviews Verio's commitment to its customers by reading our Service Level Agreements.